We Are BrightFiction
We Are BrightFiction
Disrupting With Clever Imagination
The digital revolution changes industries and disrupts markets. We work with you to manage digital transformations that will help you grow customers through solutions that span the digital experience spectrum. Digital customer experience has become a key business differentiator and businesses must step up to support their firm's initiatives.
We help you drive measurable business results by focusing on digital customer experiences that minimizes risks for your firm and maximizes return. Let’s partner and disrupt your market with clever imagination.
What We Do Best
Digital experience has become a business imperative that businesses must pursue to allure and grow the always-connected consumer. We are no longer talking about your brand’s exposure in Social Media but the perception people have of their interactions with your company or brand. And to achieve this we must keep an eye on the customer’s endeavor, leverage the bits of data during their interaction to predict behavior, and be able to react accordingly to drive the experience that keeps them loyal to your brand.
Delivering digital customer experiences across different touch points, primarily web and mobile, requires a unique set of skills. Most service firms have a unique DNA that positions them as best fit for certain types of digital experience delivery initiatives. Think of us as mutants! Our DNA adapts to better compliment your firm’s so together we can face the challenges driven by digital disruption in your market or better yet… Disrupt your market altogether.
How We Do It
BrightFiction engineers and grows exciting digital strategies. Our team of creative, marketing, design, and technology professionals are passionate about helping companies and brands deliver digital experiences that customers love and crave.
Design dopamine digital experiences: Our digital strategies prove to be so useful and usable that customers are completely immersed in their experience, feeling positive emotions that are appropriate for the context they are in, and they will want to come back for more.
Be where it matters: These experiences are delivered whenever and wherever your customers want or need them. This means on whatever digital channels, or touch points are appropriate for your customers, whether on the Web, smart phones, tablets or kiosks, or embedded in cars, appliances or even clothing.
Rinse and Repeat: We keep refreshing those experiences on a regular basis driving customer engagement so your company or brand stays relevant. And we go further by incorporating experience feedback data bits to predict behavior and provide your business with the capability to adjust operational tactics to obtain growth.